How we work
Our operating model takes AI from a real need to a national service. Everyone knows their role at every step.
Who does what, step by step
A ministry or agency names a real problem in its service.
- Who owns it
- The institution
- What the Agency does
- Helps scope the problem and check if AI is the right answer.
The data is checked for quality, access and lawful use.
- Who owns it
- Data owners, with NISR standards and RISA systems
- What the Agency does
- Runs the readiness check and helps data move safely.
A solution is built or adapted for Rwanda.
- Who owns it
- Technology partners chosen through open calls
- What the Agency does
- Runs the call, sets technical standards and provides compute.
The tool runs quietly beside current work before anyone relies on it.
- Who owns it
- The Agency’s ethics and safety team, with ethics boards and regulators
- What the Agency does
- Tests for safety, fairness and accuracy, and reports the results.
The service rolls out in stages, with impact measured on real people.
- Who owns it
- The institution and its partners
- What the Agency does
- Coordinates rollout and tracks impact.
Proven tools go national.
- Who owns it
- The institution, for the long term
- What the Agency does
- Helps secure funding and hands over a service that lasts.
Four rules we keep
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01
Institutions own their services
The ministry or agency that names the need owns the service, from the first idea to long term operation.
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02
Data stays with its owners
Data owners keep control. We help it move safely and lawfully, never take it over.
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03
Partners build, chosen in the open
Local and international firms deliver through open, competitive calls.
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04
Nothing reaches people untested
Every system passes a safety check before anyone relies on it.
Our place among Rwanda’s institutions
We work side by side with each institution below. They keep their roles, and we help them deliver.
| Institution | Its role | How we work together |
|---|---|---|
| Ministry of ICT and Innovation | Holds the policy and political mandate for digital and AI | We align our work with its national AI policy. |
| National Cyber Security Authority | Supervises data protection and cybersecurity | We build every project to meet its rules and guidance. |
| Rwanda Information Society Authority | Runs core government digital infrastructure | We build on its systems, including the data sharing platform and compute. |
| National Institute of Statistics | Sets data standards and classification | We apply its standards to the data we help institutions share. |
| Sector regulators | BNR, RURA, FDA and others regulate their sectors | They keep all regulatory powers. We help them assess AI in their sectors. |
| Line ministries | Health, agriculture, education and others own their services | They own each use case. We bring the technical team, partners and funding. |